Steve teaches a completely non-confrontational, non-manipulative model of negotiating that helps both sides achieve what they want.
Perfect for businesses, professional groups, sales teams, and churches—these are
the 19 keys that really build relationships. Instead of the old “control or be
controlled” attitude, Steve presents a gentle, fun way to help both sides walk
away victorious. Whether it’s a major business deal, a couple trying to get the best price on a used car, or a parent trying to guide a child—these principles will be a lifelong blessing.