Archive for Sales Managers’ Category

The problem with the ordinary is that it is, well, so ordinary.
Dec

7

2016

The problem with the ordinary is that it is, well, so ordinary.

It’s hard to see the big picture while living in a world filled with small thinking people. We tend to start projects with high goals, but somehow drift into the weeds of life, making it difficult to remember what’s most important. Take the story of Orville and Wilbur Wright who made their first airplane flight at Kitty Hawk, North Carolina on December 17, 1903. On…

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How to Kill Conflict…“Nip It In the Bud!”
Nov

29

2016

How to Kill Conflict…“Nip It In the Bud!”

To quote the great 20th-century philosopher, Mayberry’s Deputy Barney Fife, one of the best ways to avoid consequences is to do the right thing in the first place and simply, “Nip it in the bud!” Succinctly put, conflict often happens because people tend to be gutless. I’ve heard it said, “If you want to have less conflict, have more of it.” I think that’s profound….

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Want to Resolve a Conflict? Here are 4 Things Not to Do.
Nov

23

2016

Want to Resolve a Conflict? Here are 4 Things Not to Do.

The only thing worse than a conflict is an even worse conflict. Here are four ideas from my bestseller, ReTooled & ReFueled, which you might find helpful. Picking the wrong time and place. Little good is accomplished when we are tired, stressed, ill, or focused on too many other issues. Sometimes the best thing to do is schedule an exact time for discussing a conflict….

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Wisdom of the Ages…for the Nasty Now & Now
Nov

4

2016

Wisdom of the Ages…for the Nasty Now & Now

“There is nothing new under the sun.” If he had never made another statement, this comment would have proven Solomon’s wisdom. Each generation goes to great lengths to convince itself that their generation is the worst and most depraved one yet. But the fact is human nature is pretty predictable. Conflict among humans has been around as long as there have been humans. In frontier…

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The Scary Flight Attendant…and What We Learned Together
Nov

1

2016

The Scary Flight Attendant…and What We Learned Together

As you may know, I am a professional speaker. Each year I travel nationally and abroad and speak about 150 times. Bottom-line: I fly a lot…about 100 flights annually. So, it doesn’t take me long to size up a flight attendant’s mood. This is an important skill because the flight attendant’s mood is a good predictor of how enjoyable the flight will be. Recently I…

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Successful People Are People Who Practice A Lot!
Oct

31

2016

Successful People Are People Who Practice A Lot!

One of the lessons I’ve learned as I travel America speaking to all sorts of audiences: It’s human nature to desire success without effort. But unless you have a big inheritance (or a mask and a gun), that probably won’t happen. The ancient biblical proverb says, “The sluggard craves and gets nothing, but the desires of the diligent are fully satisfied.” The most successful people…

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3 Simple Concepts…That Built a Multi-Million Dollar Business
Oct

20

2016

3 Simple Concepts…That Built a Multi-Million Dollar Business

In the spring of 1977, Bon and I determined to begin our own business…an ad agency in Nashville. But, due to terrible spending habits, I’d wasted all the money I’d earned in the three years since graduating from college in 1974. The only money we had was $4,000 that Bonnie’s family and friends had given us as investors in our new business. (To this day,…

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Welcome to the United States of Victimhood!
Oct

18

2016

Welcome to the United States of Victimhood!

We are living in the age of the victim. We live in a culture that worships at the altar of the victim. Americans everywhere are looking for others to blame. If I trip in my neighbor’s yard—it’s his fault. If I hang out at Burger King until I look like a Whooper—somehow Burger King is to blame.   On the surface this may be a comforting…

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Our Dirty Little Secret
Oct

13

2016

Our Dirty Little Secret

Sssshh! Don’t tell anyone, but today there’s a dirty little secret in many of our homes that is robbing us of peace, damaging our witness, and destroying our spiritual vigor. Sure, this might be the introduction to an article about marital infidelity, internet pornography, or one of the other high profile problems. But it’s not. Instead, I’m referring to a plague that we rarely acknowledge…

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