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Archive for Posts Tagged ‘customer relations’

An Important Leadership Puzzle Piece: Become Quick to Forgive
Sep

5

2018

An Important Leadership Puzzle Piece: Become Quick to Forgive

With whom are you angry? Yes, that’s the question. Right this minute, who are you mad at? Who do you need to forgive? Is it your business partner who expects you to do the grunt work while he shows up for the rewards? What about the person you helped with a project who got the position you were vying for? Is it a colleague who…

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Improve Your Life Outcome, Reduce Your RQ, Regret Quotient
Aug

21

2018

Improve Your Life Outcome, Reduce Your RQ, Regret Quotient

My goal is to reduce my RQ. To explain: most of us are familiar with the IQ (intelligence quotient) concept. This is the way smart people determine the intelligence of the rest of us. Generally speaking, someone with an IQ of around 100-110 is considered to be of average intelligence. Those with IQs of 120 will probably grow up to manage other people. And those…

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