About Steve Diggs Customer Service & Retention Expert.

SD_17“Steve Diggs is a Modern Day Renaissance Man!”

Customer Service Authority. Leadership Expert. Branding Master Mind.

STEVE DIGGS is passionate about helping others SUCCEED…and THRIVE!

As one of America’s most sought after keynote speakers, corporate/leadership trainers, and motivators, Steve is always fresh, on message, and up to the minute, Steve has shared his insights over 3,000 times on five continents.

A national bestselling author of 10 books and 100’s of articles, Steve is an award winning sales and communications expert who inspires his audiences with wit, storytelling, and an encyclopedic knowledge of customer service/retention, leadership strategies, branding, personal development, selling & closing, and employee work-skills training.

Retooled BeSalty TooShort Steve Diggs Books

CNN has called Steve a “public relations expert.”

Steve isn’t a comedian…he’s a humorist who communicates with lots of audience interaction and eye-candy. Steve delivers “The 5 E’s”: Education, Entertainment, Enrichment, Encouragement, and Enthusiasm as he helps his audiences get beyond the noise, so they can enjoy the symphony of their lives.

Steve DiggsWhen Steve steps onto the platform, he brings decades of experience in the advertising, communication, broadcast, real estate, and entertainment businesses. You may have seen him on CNN, or CBS Radio, or as Fox TV/Nashville’s “Resident Money & Life-Skills Coach.” Currently, The Big Picture with Steve Diggs is airing nationally on public television and is heard around the world on radio.

When it comes to leadership strategies and business ethics, Steve knows his stuff! His concepts are built on years of real-world experience. In academia, Steve taught college. Professionally, he became a renowned private investor.

In the business world, Steve founded 5 companies including a record label, two publishing companies, and a broadcast production firm. But the crown jewel was his wildly successful 25-year career as head of the Franklin Group, Inc., Steve’s internationally acclaimed, award-winning advertising agency.

Steve Diggs Recording ArtistIn the late 1990’s, Steve launched Coast to Coast Gold – a nationally syndicated radio show where he shared his knowledge of the music from the 1950’s and 1970’s, and interviewed stars like Pat Boone, Bobby Vinton, Martha Reeves, and Brian Wilson of the Beach Boys.

In 2000, Steve sold The Franklin Group, Inc. and began a full-time speaking career.  Today he speaks more than 150 times each year to audiences around the world. He remains a busy writer and business owner.

Steve and Bonnie MarriedSteve and Bonnie were married in 1976. But their love story actually began in February 1972 when, on their first date, Steve told Bonnie that he was going to marry her. Steve says, “So far, so good…she’s been picking my option up every year!”

Their top priority is serving Jesus and reflecting Him to others. The couple has four grown children and four grandchildren. Home is in Brentwood, Tennessee (a Nashville suburb) where the couple can be seen traveling the road on their motorcycle.