3 Truths Successful People Understand…That Failures Never Figure Out

3 Truths Successful People Understand…That Failures Never Figure Out
Mar

13

2018

3 Truths Successful People Understand…That Failures Never Figure Out

Successful people tick differently from other people. They see things differently. They process data differently. They approach challenges differently. Here are 3 truths that successful people live by. Success Truth #1: Not Everyone Is Going to Like You—Get Over It! Successful people are true to themselves. They set high standards of performance and integrity. But, they don’t allow others to define them. Most of us…

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5 Reasons Why Conflict Resolution Fails
Mar

6

2018

5 Reasons Why Conflict Resolution Fails

How many times have you gone away from a conflict feeling as though nothing beneficial happened? As an executive coach, I’ve found five important reasons why attempts at conflict resolution often fail. 1. Rabbit chasing. The easiest thing to do in a dispute is to get off message and begin chasing rabbits. If two account executives, Ron and Janice, are feuding over how to best…

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Leaders Are Asking: Is a College Education Vital for Success?
Feb

14

2018

Leaders Are Asking: Is a College Education Vital for Success?

QUESTION: What do Microsoft founder Bill Gates; America’s undisputed king of talk radio Rush Limbaugh; and the late Peter Jennings, ABC News chief and anchorman, all have in common? ANSWER: None of them graduated from college. Some of the most successful people I’ve known are not the most academically brilliant people on the planet. Maybe this explains why many great leaders and achievers weren’t particularly…

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Overcome Conflict with the “Roller Coaster” Approach
Feb

6

2018

Overcome Conflict with the “Roller Coaster” Approach

Today, I like roller coasters, but it hasn’t always been that way. They used to scare me. When the coaster would speed over the top and drop straight down, I would grab the bar in front of me hanging on for dear life. My knuckles were white, my eyes were closed, and my teeth were clinched. It would be an understatement to say that I…

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Got Conflict? Don’t Ignore the Obvious
Jan

23

2018

Got Conflict? Don’t Ignore the Obvious

The 1950s were a good time for America. We had won the big war. The baby boom was in full swing. America liked Ike. We were feeling our collective oats. But not everything was as it seemed. In fact, we didn’t know that several decades later we’d look back on the 1950s as the Happy Days era. In reality, there was a lot of tension…

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Good Behavior At Bad Moments: The Secret of Great Leaders
Jan

16

2018

Good Behavior At Bad Moments: The Secret of Great Leaders

I fly a lot. So, it doesn’t take me long to size up a flight attendant’s mood. This is an important skill because the flight attendant’s mood is a good predictor of how enjoyable the flight will be. Recently I was flying from Chicago to Nashville with an angry flight attendant. As a matter of fact, she bluntly announced, “I’m in a bad mood!”—and she…

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The Backwards Road to Success
Jan

9

2018

The Backwards Road to Success

Successful people realize true success is not always outcome based. This truth is not one you will find in most success manuals. It runs counter to what the world says about success. But I believe it may be the most important of the success truths. True success is the determination to do the right thing— no matter what the cost. And realize, it is very…

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3 Reasons Leaders Avoid Change…and How to Beat Them
Jan

2

2018

3 Reasons Leaders Avoid Change…and How to Beat Them

Do you dread change? Most of us do. However, one difference between succeeders and failures is that succeeders learn to embrace healthy change. It actually invigorates them. When you boil it all down, most of us resist change for three reasons: 1. Fear of the unknown. It amazes me how people will sometimes live endlessly in a painful situation simply because they’re afraid of trying…

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Maximum Leadership: The Secret of Avoiding Conflict
Dec

27

2017

Maximum Leadership: The Secret of Avoiding Conflict

In 1977, Bonnie and I opened our advertising agency. Those first years were tough. We worked lots of seventy and ninety hour weeks. It was typical for me to start early in the morning catching up on paperwork, then to spend most of the day visiting clients and prospects. Since we didn’t yet have an art department, a copywriter, or even a staff media buyer,…

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Avoid the “Plan A or Nothing” Mentality
Dec

19

2017

Avoid the “Plan A or Nothing” Mentality

Perfectionism is the great killer of the good. Successful people learn to roll with the punches. People who insist on things going their way in every case (Plan A) will be continually frustrated and feel like failures. If Plan A equals happiness, you will be unhappy about 90 percent of the time, and frightened of becoming unhappy the other 10 percent. Learning to embrace change…

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