When a fellow speaker presents the audience with an “Aha” moment…my heart is smiling. And when I see another speaker in an embarrassing moment…I am blushing, too.Let me tell you about one of those blushing moments.
We can only develop personal empathy for others when we personally identify with their pain. Whether from a sincere heart or not, one of Bill Clinton’s most appreciated comments was, “I feel your pain.” That short sentence resonated with millions of Americans. People hold their money back from others because they’ve forgotten what it felt […]
I still remember the night. It was in the early morning hours, probably around 3:00 a.m., in August 1974. I was involved in the Nashville record scene and had received word that Elvis was in town for one of his clandestine middle-of-the-night recording sessions. So I slipped by RCA Studio B and arranged to be […]
When it comes to credit cards—there’s an important topic to consider: beware of the minimum payment trap. Millions of Americans think they’re doing just fine as long as they make the minimum payment each month. But, believe me, if that’s all you’re paying you’ve already got one foot in the financial grave and the other […]
In the 1930’s the United States government told us a lie. They told us that if we were working 40 hours per week…we were fully employed. Wow. That was interesting! Historically, a typical workweek included 12-hour days, six days a week. There are 168 hours in a week. I personally can tell you that you […]
Herd-Think (when we follow others for no good reason) is one of the great killers of accomplishment. While crabs don’t congregate in herds, their behavior in groups is a perfect example of Herd-Think. Crab fishermen have learned a curious truth about the crustaceans they seize from the sea. They’ve learned that crabs hate succeeders. When […]
An old sage once remarked, “A mind once stretched by a new idea will never return to its original dimension.” I don’t expect you to necessarily agree with every assumption, comment, or strategy I share. That’s okay. My simple hope is that you will find a few golden nuggets that will revolutionize your selling career. […]
Which type of leader are you? As I discussed in my book, ReTooled & ReFueled, there are essentially two leadership models. The first is power-driven leadership. This is where a person with power leads through fear and intimidation. At its worst, this is a slave master who abuses a slave. More often today, it’s a […]
FACT: Successful Leadership is a most counterintuitive commodity. It was in late 1981, the country still in a deep economic recession, that I first noticed a forlorn-looking office building on Nashville’s world famous Music Row. Our business was still young, and so was I—just 29. Money was tight. But, at a glance, I saw what […]